Refund policy

We get it - sometimes things just don't work out, and that's okay. Here's everything you need to know about our return policy and process.

Our 30-Day Return Policy You have 30 days from the purchase date to request a return. To qualify, items must be unworn and unused.

Damaged or Wrong Items We offer refunds for damaged items and items that were sent incorrectly. Please give your order a quick look when it arrives. If something is damaged, defective, or not what you ordered, contact us right away and we'll make it right — no stress.

Ready to start a return? Contact us at support@fixated.store with your order number and a short description of the issue.